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Customer ServiceOriginal price was: £34.99.£24.99Current price is: £24.99.
About the Course
What is Customer Service
The Goals of Great Customer Service
Discovering and Understanding Customer Needs
Delivering Maximum Levels of Customer Service
Making Customers Feel Great From the Start
Communication Skills
Non-verbal Communication and… -
Cyber SecurityOriginal price was: £34.99.£24.99Current price is: £24.99.
Cyber Security – An Overview
Combating Cyber Attacks
E-certificate provided upon successful completion
The course accredited by leading industry bodies: IIRSM & CPD. -
Dementia AwarenessOriginal price was: £24.99.£19.99Current price is: £19.99.
What Is Dementia?
The Brain
Types of Dementia
Strategies to Use with Clients with Dementia, and Dealing with Challenging Behaviour
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and… -
Depression AwarenessOriginal price was: £34.99.£24.99Current price is: £24.99.
Introduction
The Causes of Depression
Effects on the Individual, Family and Friends
Depression Management and Support: Part 1
Depression… -
Developing A Workplace Mental Health PolicyOriginal price was: £34.99.£24.99Current price is: £24.99.
Introduction
Implementing a Workplace Mental Health Policy
E-certificate provided upon successful completion
The course accredited by leading industry bodies: IIRSM & CPD. -
Developing Good Employee RelationsOriginal price was: £34.99.£24.99Current price is: £24.99.
Good Employee Relations
Implementation and HR
Contracts
Employee Handbook
Managing Performance
Recruitment, Retention and Training
Complaints, Discipline and Negativity
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and CPD. -
Developing TeamworkOriginal price was: £34.99.£24.99Current price is: £24.99.
What is Team Working?
Conflict
Management Behaviour
Resilience
E-certificate provided upon successful completion
The course accredited by leading industry bodies ILM, IIRSM and CPD. -
Diabetes AwarenessOriginal price was: £24.99.£19.99Current price is: £19.99.
Diabetes – What it is and its Prevalence
Symptoms, Diagnosis & Treatment
Complications
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and CPD. -
Dignity and PrivacyOriginal price was: £24.99.£19.99Current price is: £19.99.
Overview of the Course
Understanding the Principles
Dignity – Good Practice Part 1
Dignity – Good Practice Part 2
Privacy – Good Practice
Self-care
Overcoming Barriers to Dignity and Privacy
E-certificate provided upon successful completion
The course… -
Diploma In Education And Training (Level 5)Contact Us
Intakes: September, January, June
Duration: 1 year
Awarding Institution: Pearson Education
Awarded Qualification: Diploma in Education and Training (Level 5)
Delivery: Weekdays
Locations: London, Birmingham, Manchester, Leeds
Fees: £6,000 per year
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Diploma Level 3 in Health and Social Care
Overview The 90 Credit SFJ Level 3 Diploma in Principles of Health and Social Care is a knowledge only qualification aimed at the following: Individuals with an interest in…
