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Alcohol Personal Licence HolderOriginal price was: £125.00.£79.99Current price is: £79.99.
Introduction
Premises Licences
Personal Licences and Club Premises Certificates
Dealing With Licensing Authorities
Types of Businesses Selling Alcohol
Representations and Mandatory Conditions
Licensing Authority Powers
Children and Under 18s
Responsibility in Alcohol Retailing
E-certificate provided upon successful completion
The… -
Anti Harassment and BullyingOriginal price was: £34.99.£24.99Current price is: £24.99.
Policy Commitments, Harassment And Bullying
Informal Steps, Raising A Formal Complaint and Investigations
Action Following Investigations
Case Studies
E-certificate provided upon successful completion
The course accredited by leading industry bodies CPD. -
Anti-Bribery and CorruptionOriginal price was: £34.99.£24.99Current price is: £24.99.
Introduction
Why Corruption and Bribery Occur
The UK Bribery Act 2010
Reducing the Risk: Management
ISO 37001 and Employee Responsibilities
E-certificate provided upon successful completion
The course accredited by leading industry bodies CPD. -
Anti-Money LaunderingOriginal price was: £34.99.£24.99Current price is: £24.99.
Introduction
The Law
Money-Laundering
Due Diligence
Internal Controls and Monitoring
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and CPD. -
Banksman TrainingOriginal price was: £34.99.£24.99Current price is: £24.99.
Controls to Reduce the likelihood of Accidents
Further Controls and Responsible Actions
Safety Checks and Signals
E-certificate provided upon successful completion -
Conflict Resolution in the WorkplaceOriginal price was: £34.99.£24.99Current price is: £24.99.
The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and CPD. -
Customer ServiceOriginal price was: £34.99.£24.99Current price is: £24.99.
About the Course
What is Customer Service
The Goals of Great Customer Service
Discovering and Understanding Customer Needs
Delivering Maximum Levels of Customer Service
Making Customers Feel Great From the Start
Communication Skills
Non-verbal Communication and… -
Cyber SecurityOriginal price was: £34.99.£24.99Current price is: £24.99.
Cyber Security – An Overview
Combating Cyber Attacks
E-certificate provided upon successful completion
The course accredited by leading industry bodies: IIRSM & CPD. -
Developing Good Employee RelationsOriginal price was: £34.99.£24.99Current price is: £24.99.
Good Employee Relations
Implementation and HR
Contracts
Employee Handbook
Managing Performance
Recruitment, Retention and Training
Complaints, Discipline and Negativity
E-certificate provided upon successful completion
The course accredited by leading industry bodies IIRSM and CPD. -
Developing TeamworkOriginal price was: £34.99.£24.99Current price is: £24.99.
What is Team Working?
Conflict
Management Behaviour
Resilience
E-certificate provided upon successful completion
The course accredited by leading industry bodies ILM, IIRSM and CPD. -
Disciplinary ProceduresOriginal price was: £34.99.£24.99Current price is: £24.99.
Disciplinary Procedure and Confidentiality
Investigations, Allegations and Suspensions
Notification Of A Hearing, The Right To Be Accompanied, And Procedure
Penalties, Their Effects, And Appeals
Holding Disciplinary Hearings And A Case Study
E-certificate provided upon… -
Drug and Alcohol AwarenessOriginal price was: £34.99.£24.99Current price is: £24.99.
Statistics and Signs of Misuse
Illegal Drugs Part 1
Illegal Drugs Part 2
Alcohol Misuse
Company Best Practice Part 1
Company Best Practice Part 2
Company Best Practice Part 3
Drug Treatment Services and Further Support
E-certificate…
